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Privacy Policy – StatFlows

Effective Date: 01/09/2025

StatFlows (https://statflows.com) values your privacy. This policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Information We Collect

Personal Data (Customers):

  • Email address when you sign up for a free trial or subscription
  • Account login details
  • Payment information (processed securely by our payment providers)

    • Non-Personal Data (Website Visitors via StatFlows script):

  • Cookies and session identifiers
  • IP addresses (pseudonymized)
  • Browser, device, and operating system details
  • Page views, clicks, scroll depth, and session duration
  • Technical performance data (e.g., page load times, errors)

    • 2. Use of Information

  • Personal Data: Used for account management, billing, customer support, and service-related communications.
  • Non-Personal Data: Used solely for analytics purposes — including analyzing website traffic, identifying performance issues, and providing actionable insights to our customers.

    • We do not use collected data for profiling or marketing outside the scope of analytics.

    3. Sharing of Data

    We do not sell or trade your personal or non-personal data.

    Data may be shared only with:

  • Payment processors (for billing)
  • Service providers (e.g., hosting, infrastructure) under strict confidentiality agreements
  • Legal authorities when required by law

    • For more details, please see our Data Processing Agreement (DPA).

    4. Cookies

    StatFlows uses cookies to track website usage and improve analytics.

  • Customers are responsible for implementing a cookie consent banner on their websites, as required by GDPR.
  • Visitors may disable cookies in their browser settings, but some features may not function properly.

    • 5. Security

    We apply industry-standard security measures to protect personal and non-personal data against unauthorized access, disclosure, or misuse. These include encryption, access controls, and secure hosting.

    However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

    6. User Rights

    Under GDPR, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability

    • To exercise these rights, contact us at 📧 support@statflows.com.

    7. Data Retention

  • If you do not subscribe after the free trial, your account and collected analytics data will be deleted within a few days after the trial ends.
  • Customer account data is retained as long as your subscription is active, then deleted within 30 days after cancellation.

    • 8. Updates to Privacy Policy

    We may update this policy from time to time. Changes will be posted on this page with a new effective date. For significant changes, you may also be notified by email.

    9. Governing Law

    This Privacy Policy is governed by the laws of France. Any disputes will be handled by the competent courts of Paris, France.

    10. Contact

    For any questions about this Privacy Policy:

    📧 support@statflows.com

    © 2025 StatFlows – All rights reserved.